Increased Note Generation Latency for some templates

Resolved·Degraded performance

Latency has been restored to normal. Cause identified as issues at an upstream LLM vendor. Restored latency by manually switching to an unaffected deployment instance.

Wed, Aug 26, 2026, 07:27 AM

(1 month ago)

Affected components

Aug 26, 2026, 07:09 AM

07:27 AM

Ambient Scribe

Updates

Resolved

Latency has been restored to normal. Cause identified as issues at an upstream LLM vendor. Restored latency by manually switching to an unaffected deployment instance.

Wed, Aug 26, 2026, 07:27 AM

Investigating

We are seeing increased note generation latency for some users, investigation under way.

Wed, Aug 26, 2026, 07:09 AM(18 minutes earlier)